Step 1 of 4
External Services
This service includes medical consultations, laboratory diagnosis, referrals, provision of medicines, and referral to higher level facilities if needed.
WINDOW 1 - Philhealth YAKAP Registration Status Checking Window
WINDOW 2a - Patient Interview Window
WINDOW 2b - Patient Interview Window
WINDOW 3 - Medical Records Section
WINDOW 4 - Philhealth Registration Section
WINDOW 5 - Consultation Room
WINDOW 6 - Medical Laboratory Reception Window
WINDOW 7 - Medicine Release Window
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OFFICE/UNIT |
MUNICIPAL HEALTH SERVICES OFFICE |
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CLASSIFICATION |
Complex |
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TYPE OF TRANSACTION |
G2C – Government to Citizen |
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WHO MAY AVAIL |
All |
| # | Checklist Item | Where to Secure |
|---|---|---|
| 1 | ✓Individual Treatment Record | ●Medical Records Section |
| 2 | ✓Philhealth YAKAP availment form (if applicable) | ●Philhealth Membership Registration Section |
| 3 | ✓Philhealth ID (if applicable) | ●Patient |
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CLIENT STEPS |
AGENCY ACTION |
FEES TO BE PAID |
PROCESSING TIME |
PERSON RESPONSIBLE |
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1. Go to Window 1 (see Window above) |
1. Check the Philhealth portal if patient is a member/dependent and if registered to philhealth YAKAP package in the facility
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None |
5 Minutes |
PRINCE ALVIN R. GALERA Administrative Aide I Health Office |
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2. Proceed to Window 4 (see Window above) If NOT a Philhealth Member/Dependent and/or NOT Registered to Philhealth YAKAP,
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2.1. Ask the patient to fill out the Philhealth Membership Registration Form (PMRF) and Philhealth YAKAP Registration Form
2.2. Process the Philhealth Registration of the patient in the Philhealth Portal, then ask to proceed to Window 3 |
None
None |
10 minutes
5 minutes |
CHRISTIAN JAY G. RUZ Administrative Aide I Health Office
CHRISTIAN JAY G. RUZ Administrative Aide I Health Office |
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3. Proceed to Window 3 (see Window above) If already Registered to Philhealth YAKAP, |
3.1. Ask for patient name and address
3.2. Search for the patient’s Treatment Record/s
3.3. Give patient the Treatment Record/s, then ask to proceed to Window 2a/2b |
None
None
None
|
1 Minute
3 minutes
1 minutes |
ROSARIO GASPAR Administrative Aide I
ROSARIO GASPAR Administrative Aide I
ROSARIO GASPAR Administrative Aide I |
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4. Go to Window 2a or 2b (see Window above) |
4.1. Interview the patient;
4.2. Record data and Vital Signs
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None
None
|
3 minutes
2 minutes |
LEA CONCEPCION MELODY BUADO JHOANA TANUNAN Administrative Aide I
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5. Proceed to the Consultation Room (Window 5)
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5. Examine patient, write diagnosis and/or diagnostic procedures and provide prescription with instruction
|
None |
10 minutes |
DEXTER MAR U. DE GUZMAN, MD Municipal Health Officer I/ Physician Health Office |
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6. If a patient is subjected for laboratory examination, see 2. OUT-PATIENT SERVICES: LABORATORY EXAMINATION. Present the result/s back to the consulting doctor |
6. Extraction and processing of specimen |
Fasting/Random Blood Sugar (FBS/RBS) - P70.00 Lipid Profile – P300.00 Creatinine – P100.00 Uric Acid – P100.00 BUN – P100.00 ALT/AST – P150.00 HbA1c – P800.00 Urinalysis -P70.00 Fecalysis - P70.00 Complete Blood Count w/ APC-P200.00 Actual Platelet Count (APC)-P80.00 Hematocrit & Hemoglobin-P70.00 Blood Typing-Free Dengue NS1-free Pregnancy Test-P80.00 Sputum exam (DSSM) - Free New Born Screening -P1,750.00 ECG - P100.00 |
30 minutes |
RAQUEL M. FELIX, RMT Medical Technologist II ANSELMO JR. V. SANTOS, RMT Medical Technologist I Health Office |
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7. Proceed to the Medicine Room (Window 8) |
7.1. Dispense available medicine and instructions for taking
7.2. Record patient diagnosis in the logbook as per instruction from the Medical Officer |
None
None |
3 minutes
2 minutes |
JENNETH D. CORPUZ, RM JULIANA M. GALLARDO, RM JOVELYN B. SERRANO, RM JENIE M. DEL ROSARIO, RM Midwife Health Office |
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TOTAL: |
None |
75 Minutes |
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